Privacy Policy

Last Updated: August 2026

At Suvyara, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, place an order, communicate with us or use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. About Us

This website is operated under the brand Suvyara.

Brand Name: Suvyara
Legal Entity: ABBLOO MERCHANDISE PRIVATE LIMITED
Email: support@suvyara.com
Phone/WhatsApp: 9999045521
Address: A47, West Patel Nagar, Delhi, 110008
Website: [www.suvyara.com]

Throughout this policy, “Suvyara,” “we,” “us,” and “our” refer to the business operating this website.

2. Information We Collect

We may collect information that you provide directly to us while using our website or services.

This may include:

• Full name

• Mobile number

• Email address

• Billing address

• Shipping address

• PIN code

• Order details

• Products purchased

• Payment status

• Account information

• Customer support conversations

• Reviews and feedback

• Information provided for personalised or customised products

We may also automatically collect certain technical information when you visit our website, including:

• IP address

• Browser type

• Device type

• Operating system

• Website activity

• Pages viewed

• Referral source

• Approximate location

• Cookies and similar technologies

3. Payment Information

Payments may be processed through third-party payment gateways.

Depending on the payment method selected, these providers may collect information such as:

• Card details

• Bank information

• UPI information

• Wallet information

• Transaction information

Where payments are processed through a third-party provider, Suvyara generally does not directly store complete credit card, debit card or banking credentials.

Payment information is handled according to the privacy and security practices of the respective payment service provider.

4. How We Use Your Information

We may use your personal information for purposes including:

• Processing and confirming your orders

• Delivering products

• Processing payments

• Providing order updates

• Handling returns, exchanges and refunds

• Providing customer support

• Verifying Cash on Delivery orders

• Preventing fraud and misuse

• Managing customer accounts

• Personalising your shopping experience

• Improving our website and products

• Analysing website performance

• Sending service-related communications

• Sending promotional communications where permitted

• Managing loyalty, offers or discount programmes

• Fulfilling legal and regulatory requirements

5. Order & Delivery Information

To fulfil your order, we may share relevant personal information with service providers such as:

• Courier companies

• Logistics partners

• Warehousing partners

• Payment gateways

• Order management platforms

• Customer communication platforms

This information may include your name, contact number, delivery address and order details.

We only share information reasonably required to provide the relevant service.

6. Shopify

Our online store may be hosted on Shopify.

Shopify provides the e-commerce platform that enables us to offer and sell our products online.

Certain customer and transaction information may therefore be processed through Shopify's systems.

Your information may also be subject to Shopify's own privacy and data-processing practices.

7. Cookies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that may help us:

• Keep you logged in

• Remember your preferences

• Maintain your shopping cart

• Understand how visitors use our website

• Improve website performance

• Measure marketing campaigns

• Display relevant advertising

You may disable or manage cookies through your browser settings.

Please note that disabling certain cookies may affect some website functionality.

8. Analytics & Advertising

We may use analytics and advertising services to understand website activity and improve our marketing.

These may include services provided by platforms such as:

• Google

• Meta

• Shopify

• Other analytics or advertising providers

These services may collect information such as:

• Website visits

• Product views

• Add-to-cart activity

• Purchases

• Device information

• Advertising interactions

Such platforms may use cookies, pixels or similar technologies according to their own privacy policies.

9. Marketing Communications

Where permitted, we may use your contact information to send you communications regarding:

• New product launches

• Special offers

• Discounts

• Sales

• Collections

• Order-related recommendations

• Other Suvyara updates

You may unsubscribe from promotional emails using the unsubscribe option provided in the message.

For WhatsApp, SMS or similar communications, you may request that promotional communication be stopped by contacting us.

Even after opting out of marketing, we may continue to send necessary transactional messages relating to orders, payments or customer service.

10. Personalised Products

If you order customised or personalised jewellery, we may collect information required to create your product.

This may include:

• Name

• Initial

• Text

• Design preference

• Other customisation instructions

This information may be shared with authorised manufacturing or fulfilment partners where necessary to complete your order.

11. Sharing of Personal Information

We do not sell your personal information to third parties.

However, we may share information with trusted service providers where necessary to operate our business.

These may include:

• Shopify

• Payment providers

• Courier and logistics companies

• Technology providers

• Marketing service providers

• Analytics platforms

• Customer support tools

• Accountants, auditors or professional advisers

• Government authorities where legally required

We may also disclose information where necessary to protect our legal rights, investigate fraud or comply with applicable law.

12. Data Security

We take reasonable administrative, technical and organisational measures to protect personal information against:

• Unauthorised access

• Loss

• Misuse

• Disclosure

• Alteration

• Destruction

However, no method of online transmission or electronic storage is completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.

13. Data Retention

We may retain personal information for as long as reasonably necessary for purposes including:

• Completing transactions

• Maintaining order records

• Providing customer service

• Managing returns and warranties

• Preventing fraud

• Accounting and taxation

• Complying with legal obligations

• Resolving disputes

When information is no longer reasonably required, we may delete or anonymise it, subject to applicable legal requirements.

14. Your Choices & Rights

Subject to applicable law, you may contact us to request:

• Information regarding personal data held about you

• Correction of inaccurate information

• Updating of your contact information

• Withdrawal from promotional communications

• Deletion of certain personal information where legally permitted

• Assistance regarding privacy-related concerns

Certain information may need to be retained where required for accounting, taxation, fraud prevention, dispute resolution or other legal purposes.

15. Children's Privacy

Our website and products are not specifically directed toward children.

We do not knowingly intend to collect personal information directly from children without appropriate consent where such consent is required by law.

If you believe that a child has provided personal information to us inappropriately, please contact us.

16. Third-Party Links

Our website may contain links to third-party websites or services.

Suvyara is not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

17. Business Transfers

If Suvyara or its operating business undergoes a merger, acquisition, restructuring, sale or transfer of business assets, customer information may be transferred as part of that transaction, subject to applicable law.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our business practices

• Website functionality

• Services

• Technology

• Legal or regulatory requirements

The latest version will be published on this page with an updated revision date.

We encourage customers to review this page periodically.

19. Consent

By providing your personal information and using our website, you acknowledge that your information may be collected and processed as described in this Privacy Policy.

Where specific consent is legally required for a particular activity, we may separately request that consent.

20. Contact Us

For privacy-related questions, requests or concerns, please contact:

Suvyara

Email: support@suvyara.com
Phone/WhatsApp: 9999045521
Address: Y20, West Patel Nagar, Delhi, 110008
Website: [www.suvyara.com]

We will make reasonable efforts to address legitimate privacy requests and concerns in accordance with applicable law.